AFTER – SALES SERVICE
1. For the pharmaceutical companies, pharmacies,
private clinics, and hospital pharmaceutical departments.
1. The customers have the right to return the products, which have been bought within 6 months (based on the issued date of VAT invoice) if:
a. The outer boxes and the appearance remain unchanged;
b. The remaining shelf life is not less than 6 months.
(Not apply for the products that we sell the whole batch to the other parties)
2. We guarantee to bear the responisbility for our product quality till the expiry date. We will repay or change the new one for the customers in case the product has the quality problem caused by manufacturer.
(Note: Two above-mentioned articles are applied only to the products bought directly from our company)
2. Supplying scientific materials, and Research of our products
3. For the items of Digestive Group
Our company has the “Free Consultant program”
to any consumers who are interested in
or have any question about the digestive trouble.
If you have any questions, please do not hesitate
to contact us by post or by e-mail as follows:
AUSTRAPHARM CO., LTD.
Address: 74/18 Truong Quoc Dung Street, Ward 10,
Phu Nhuan District, Hochiminh City, Vietnam.
The customer will collect the unprejudiced ideas
from the specialized doctors (Free)
Thank you very much for your interest in our company
as well as our services that we hope to give you.
With our best effort, we hope you feel free, easy, comfortable
when visiting to our website.
And we hope receiving the feedback from you.
IN THE FOLLOWING PROVINCES
Ha Noi - Lai Chau
Lao Cai - Ha Nam
Ha Tay - Ha Tinh
Cao Bang - Lang Son
Thai Nguyen - Thai Binh
Vinh Phuc - Yen Bai
Quang Ninh - Son La
Bac Ninh - Bac Can
Bac Giang - Hai Duong
Hoa Binh - Hai Phong
Hung Yen - Nam Đinh
Thanh Hoa - Nghe An
He Tinh - Tuyen Quang
Phu Tho - Thua Thien Hue
Đa Nang - Quang Ngai
Quang Nam - Quang Binh
Quang Tri - Khanh Hoa
Binh Đinh - Kon Tum
Phu Yen - Nha Trang
Ninh Thuan - Gia Lai
Đac Lac - Lam Đong
Ho Chi Minh City
Đong Nai - Binh Duong
Binh Phuoc - Tay Ninh
Tien Giang - Long An
Ba Ria - Ben Tre
Bac Lieu - An Giang
Kien Giang - Vinh Long
Tra Vinh - Soc Trang
Can Tho - Đong Thap