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1. For the pharmaceutical companies, pharmacies,
private clinics, and hospital pharmaceutical departments.

1. The customers have the right to return the products, which have been bought within 6 months (based on the issued date of VAT invoice) if:
a. The outer boxes and the appearance remain unchanged;
b. The remaining shelf life is not less than 6 months.
(Not apply for the products that we sell the whole batch to the other parties)
2. We guarantee to bear the responisbility for our product quality till the expiry date. We will repay or change the new one for the customers in case the product has the quality problem caused by manufacturer.

(Note: Two above-mentioned articles are applied only to the products bought directly from our company)

2. Supplying scientific materials, and Research of our products

3. For the items of Digestive Group

Our company has the “Free Consultant program”
to any consumers who are interested in
or have any question about the digestive trouble.
If you have any questions, please do not hesitate
to contact us by post or by e-mail as follows:

Address: 74/18 Truong Quoc Dung Street, Ward 10,
Phu Nhuan District, Hochiminh City, Vietnam.
E-mail: info@austrapharmvn.com

The customer will collect the unprejudiced ideas
from the specialized doctors (Free)

Thank you very much for your interest in our company
as well as our services that we hope to give you.
With our best effort, we hope you feel free, easy, comfortable
when visiting to our website.
And we hope receiving the feedback from you.


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Address: 74/18 Truong Quoc Dung Street, Ward 10, Phu Nhuan District, Hochiminh City, Vietnam.
Tel: (84-8) 3844 4010 - Fax: (84-8) 3845 4175
Email : info@austrapharmvn.com - sales@austrapharmvn.com